Farmacéuticos Comunitarios. 2019 Jun 28; 11(2):14-21 DOI: 10.5672/FC.2173-9218.(2019/Vol11).002.03

Prats Más R1, Botella Ripoll J2, Dols Alonso D3, Baixauli Fernández V4, Climent Catalá MT5
1. Doctora en Farmacia. Farmacéutica comunitaria en Dénia (Alicante). 2. Farmacéutico comunitario en Palmeras (Sueca – Valencia). 3. Farmacéutico comunitario en Castellón. 4. Doctor en Farmacia. Farmacéutico comunitario en Mislata (Valencia). 5. Doctora en Farmacia. Farmacéutica comunitaria en L’Olleria (Valencia).
Prats R, Botella J, Dols D, Baixauli V, Climent MT. ¿Por qué los pacientes no retiran todos los medicamentos y productos sanitarios que les son prescritos por el médico?. Farmacéuticos Comunitarios. 2019 Jun 28; 11(2):14-21 DOI: 10.5672/FC.2173-9218.(2019/Vol11).002.03
Abstract : 

Introduction: The e-receipt finished its implantation in the Valencian Community (CV) in September 2013, observing that the patient did not withdraw part of the medicines prescribed, so a study is designed to find out the various incidents that could be the cause. 

Objectives: To analyze and quantify the incidences detected in the dispensation of the e-recipes prescribed to patients in community pharmacy (FC) de la CV. 

Methods: Observational, cross-sectional, prospective multicenter population-based study of the incidences detected in the dispensations of the e-recipes. The target population: patients over 18 years of age, or caregivers. 

Results: 22,983 requests for medicines or health products (HP) were recorded for 6,621 patients. Of the medicines or HP available for dispensing, 12.0% were rejected.

   • Discrepancies between what the doctor prescribed and what the patient understood accounted for 19.0% of refusals.

   • The different reasons related to non-compliance were 32.3% of medicines or health products (HP).

   • In those medicines where the patient had to pay a contribution, the rejection was slightly higher (12.2%) than in the case of those who did not. 

Conclusions: The dispensing of prescribed medicines/HP through the e-prescription makes it possible to identify drug related problem DRPs that affect the lack of adherence and discrepancies with what is prescribed in the electronic prescription.

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